FAQ

-Is vaping healthier than smoking?

Any e-liquid on the market contains no more than four components, Vegetable Glycerin, Propylene Glycol, flavourings, and nicotine, many food and drug associations worldwide have deemed the components harmless.  On the other hand, a cigarette contains more than 70 proven carcinogens, lead, arsenic, chromium, and cadmium, to name a few.

 

-Do vapes explode?

They do not.  The rare, heavily publicized incidents are of mechanical mods, which have been equipped with batteries of poor quality.  We at iVape do not hold any mechanical mods, all of our devices are chip regulated, which will make the device shut off automatically to prevent any mishap.  When using 18650 batteries, we do advise charging them in dedicated chargers, always carry them in silicon cases and never use them if their protective outer film becomes damaged.  Please refer to our vaping guide for more information.

 

-I am a heavy smoker, and I want to quite what product suits me best?

We recommend that you start with a disposable pod system or any pod kit and pair it with a flavour of your preference.  Disposable pod system comes prefilled and precharged, so you can quickly unpack one and start vaping.  Once the charge is out which is usually after one to two days of continuous vaping, you are free to dispose the pod.  Pod kits, on the other hand, are rechargeable and their pods are refillable for multiple usages.  Make sure to pair them only with Salt-Nicotine e-juice to get the best results.  Both disposable pods and refillable pod systems offer a cigarette, mouth to lung draw with a satisfying throat hit.

 

-I smoke shisha daily, and I am experiencing shortness of breath, what do you recommend? 
 
If you are trying to stop using shisha and enjoy a better overall experience, then we advise you to pick a starter kit of your preference and use it with Free-Based  e-juice of your liking.  Starter kits are to be used just like a shisha with a device to lung draw that creates excellent clouds and flavour, only without the tar and ashes. 

 

-Do you offer refunds?

We offer a warranty on all our hardware.  If you receive a device that does not function, we kindly ask you to get in touch within ten days.  We will offer you a store credit which you can use on our website.  In case you receive an item in a different colour, then we will return the product only if the device is in its original packaging, including the protective film.

 

-Can I return e-juice, if I do not like the flavour?

We at iVape are dedicated to offering top rated products.  This is why we only provide premium e-liquid from world known brands.  However, taste is a subjective matter, and we are sorry not to offer returns on e-juice bottles.

 

-What is the best e-liquid flavour?

Well, this is a hard one.  E-liquid companies offer an array of flavour lines: Fruits, Dessert, Candy, and Tobacco.  You can write to us, and share your favourite line, or perhaps if you want to try a new range and we will make sure to recommend a product that will undoubtedly satisfy your pallet.